Who could be responsible for the flooring failure
The areas of responsibility may be one of five:
- The Retailer.
- The Manufacturer.
- The Installer.
- The Consumer.
- The Specifier.
- Acts of God.
The manufacture is responsible for visible defects in the floor from the manufacturing or weaving process.
The installer is responsible for any installation that is not to industry standards or manufacturer specifications.
The consumer is responsible for any problems that relate to poor maintenance or damage (inappropriate cleaning, animal damage, etc).
The specifier is responsible for any product which is installed or placed in a use for which it is not designed.
Acts of God are defined as situations and/or conditions beyond the control of man.
